Privacy policy
Last Updated: January 15, 2026
This Privacy Policy describes how Choclement LLC (doing business as Girl Chocolate) (“Girl Chocolate,” “we,” “us,” or “our”) collects, uses, and discloses personal information when you visit, use, or make a purchase from our websites, including girlchocolate.co and choclement.com (the “Site”), or otherwise communicate with us (collectively, the “Services”).
For purposes of this Privacy Policy, “you” and “your” mean you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected.
Your use of our Services, and any dispute over privacy, is subject to this Privacy Policy and our Terms of Service.
1) Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for legal, regulatory, or operational reasons. We will post the updated version on the Site and update the “Last Updated” date above.
2) What Personal Information We Collect
The types of personal information we collect depend on how you interact with us.
A) Information You Provide Directly
We may collect the following information when you place an order, create an account, sign up, or contact us:
- Contact details: name, email address, phone number, billing and shipping address
- Order and transaction information: items purchased, order history, shipping details, returns/exchanges, and customer service interactions
- Account information (if you create an account): login credentials (such as email and password)
- Customer support communications: the content of messages you send us (including by email, chat, forms, or social media)
- User-generated content: product reviews or other content you choose to post publicly on the Services
Location information: We may collect the shipping and billing address you provide when you place an order. We may also derive an approximate location from your IP address. We do not collect precise geolocation from your device (such as GPS-level location) through our website.
If/when we offer optional surveys, quizzes, or similar features: If we introduce these features in the future, we will collect only the information you choose to provide through them, and we will update this Privacy Policy as appropriate.
B) Information Collected Automatically (Cookies, Pixels, Similar Tech)
When you visit or use our Services, we (and our service providers/partners) may automatically collect information such as:
- device type, browser type, operating system
- IP address and approximate location derived from IP
- pages viewed, clicks, scrolling, time on page, referring/exit pages
- interaction data with ads and emails (e.g., opens/clicks), where permitted
This information is collected using technologies such as cookies, pixels, SDKs, tags, and similar tools. Shopify also uses cookies to power and support stores like ours.
C) Information We Receive from Third Parties
We may receive information from:
- E-commerce platform providers (e.g., Shopify) to operate the store and process orders
- Payment processors to process payments (we generally do not receive your full payment card number)
- Shipping and fulfillment providers to deliver your order
- Marketing/analytics/advertising partners who help us measure performance and show ads (as described below)
3) How We Use Personal Information
We use personal information for purposes such as:
A) Providing and Operating the Services
- processing orders, payments, shipping, returns, and exchanges
- maintaining your account (if you create one)
- sending transactional communications (order confirmations, shipping updates, support messages)
B) Customer Support
- responding to inquiries
- troubleshooting and improving customer experience
C) Marketing and Promotions
- sending marketing emails and (if you opt in) marketing text messages
- running promotions, discounts, referral incentives, and rewards programs
- measuring marketing effectiveness
D) Analytics, Improvement, and Site Performance
- understanding how visitors use our Site
- improving our Services, product offerings, and customer experience
E) Security, Fraud Prevention, and Legal Compliance
- detecting and preventing fraud, abuse, or security incidents
- enforcing policies and complying with legal obligations
4) Cookies, Analytics, Session Replay, and Advertising
A) Cookies (General)
We use cookies and similar technologies to operate our Services, remember preferences, run analytics, and support advertising/measurement. For background information about Shopify-related cookies, see Shopify’s cookie information.
Most browsers accept cookies automatically, but you can usually change your browser settings to remove or reject cookies. If you disable cookies, some features of the Services may not work properly.
B) Analytics & Session Replay
We use analytics tools to understand how visitors use our site and to improve performance. These tools may collect information such as pages viewed, clicks, scrolling, device/browser information, and approximate location. We also use tools that help us understand user experience through session replay (for example, Microsoft Clarity). Where used, we take steps designed to reduce the collection of sensitive information (for example, masking certain fields).
Examples of tools we may use include Microsoft Clarity, Google Analytics, Google Tag Manager, Meta Pixel, TikTok Pixel, Pinterest Tag, YouTube/Google Ads tags, Klaviyo, and UpPromote (affiliate tracking), and similar technologies.
C) Interest-Based Advertising & Measurement
We may work with advertising and measurement partners to show ads on third-party sites/apps and to measure ad performance. These partners may use cookies, pixels, and similar technologies to collect information about your interactions with our Services and other websites.
Your opt-out options: You can opt out of certain interest-based advertising through industry choice tools such as the Digital Advertising Alliance’s opt-out tools and related controls.
(Opt-outs are typically browser/device-specific and may rely on cookies or similar technologies.)
D) Cross-Device Tracking (Advertising/Measurement)
We (and our advertising partners) may use information collected through cookies and similar technologies to try to recognize or link browsers and devices that may belong to the same user for advertising and measurement purposes. If we do, we use this primarily to measure and improve advertising effectiveness and to reduce repeated ads. We do not use this to target advertising based on sensitive health information.
5) How We Disclose Personal Information
We may disclose personal information in the following situations:
A) Service Providers
We share information with vendors who perform services on our behalf, such as:
- payment processing
- order fulfillment and shipping
- customer support tools
- analytics and performance measurement
- marketing and email/SMS delivery platforms
B) Advertising and Marketing Partners
We may share information with advertising and marketing partners for targeted advertising and measurement, subject to your choices and applicable law. In some U.S. states, this may be considered a “sale,” “sharing,” or “targeted advertising.”
C) Legal and Safety
We may disclose information to comply with law, respond to lawful requests, protect our rights, investigate fraud, or protect the safety of our users, customers, or others.
D) Business Transfers
If we are involved in a merger, acquisition, reorganization, or sale of assets, personal information may be transferred as part of that transaction.
6) Your Privacy Choices
A) Email Marketing
You can opt out of promotional emails at any time by using the unsubscribe link in our emails. Even if you opt out of marketing emails, we may still send transactional or service-related messages.
B) SMS (Text Messages) and Calls
If you provide your phone number, we may send you transactional texts (such as order/shipping updates) and contact you by phone when necessary to provide customer support or resolve order issues.
If you sign up for marketing text messages, you can opt out at any time by following the instructions in the messages (for example, replying STOP). Message and data rates may apply depending on your carrier.
C) Cookie Controls and “Your Privacy Choices” Page
Depending on your location, you may have options to opt out of certain data uses (such as targeted advertising). We may provide a dedicated page for managing certain choices and requests (“Your Privacy Choices”).
We may also provide a cookie banner/settings tool (for example, through Shopify’s customer privacy features) to manage certain cookies based on your location.
D) Do Not Track
Some browsers offer a “Do Not Track” setting. Because there is no consistent industry standard for how to interpret these signals, our Services do not respond to “Do Not Track” signals.
E) Global Privacy Control (GPC)
We may offer opt-out rights for certain data uses depending on your location. Where required by applicable law, we will process recognized opt-out preference signals, such as Global Privacy Control (GPC), as a request to opt out of certain data uses (such as “sale” or “sharing” for targeted advertising) for that browser or device. GPC is browser/device-specific, so you may need to enable it separately on each browser/device you use.
F) U.S. State Privacy Rights (Where Applicable)
Depending on where you live, you may have rights to:
- request access to personal information we hold about you
- request deletion of personal information
- request correction of inaccurate personal information
- request a portable copy of certain information
- opt out of targeted advertising and certain data sharing (“sale”/“sharing” under some laws)
To submit a request, contact us using the details in the “Contact” section below. We may need to verify your identity before fulfilling your request.
7) Notice of Financial Incentive (Discounts, Rewards, Referral Programs)
We may offer discounts, rewards, referral bonuses, or other benefits in exchange for joining our email/SMS lists or participating in promotional programs. Participation is optional, and you can opt out at any time (for example, by unsubscribing from marketing emails or texting STOP for SMS). The value of any incentive may be reasonably related to the value of the data we receive and the costs of administering the program (e.g., marketing and program operation costs).
8) Data Security and Retention
We use reasonable safeguards designed to protect personal information. However, no security method is perfect, and we cannot guarantee absolute security.
We retain personal information for as long as needed to provide the Services, comply with legal obligations, resolve disputes, enforce agreements, and for other legitimate business purposes.
9) International Data Transfers
If you access our Services from outside the United States, your information may be transferred to and processed in the United States and other jurisdictions where our service providers operate.
10) Children’s Privacy
Our Services are not directed to children, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us and we will take appropriate steps.
11) Contact
If you have questions about this Privacy Policy or want to exercise privacy rights, contact us at:
Choclement LLC (Girl Chocolate)
30 N Gould St, Ste R, Sheridan, WY 82801
Email: support@girlchocolate.co
12) SMS Text Messaging Program.
Text messaging originator opt-in data and consent (your phone number and SMS consent status) will not be shared with or sold to any third party or affiliate for their marketing or promotional purposes. This information is shared only with service providers who send text messages on our behalf.